Key Account Manager
The KAM Department is focused on keeping and developing successful business cooperation with the key clients of our company.
Responsibilities:
- Demonstrates excellent knowledge of the clients’ procedures and policies, ensuring that they are applied correctly by the Business Teams
- Understands impact of market trends, competitor pricing and activities in market assessments
- Makes effort to identify and anticipate customer needs above and beyond current service relationship
- Starts proposing new services to existing customers; Uses established customer relationships to identify possible opportunities for business with new customers
- Demonstrates very good knowledge of customer tender procedures and supports the process by collecting prices and completing applicable tender documentation
- Participates in social and professional networks and promotes the company’s reputation and services. Positions the company in alignment with its image, values and strengths
- Provides all relevant information accurately and on time
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