Key Account Manager
6 values: Visible, Ambitious, Loyal, United, Empowered, Sustainable.
One aspiration: Let’s be remarkable!
GOPET ROMANIA is active in the freight forwarding business for 20+ years and has established a strong reputation for providing reliable and efficient services to clients. As part of the GOPET GROUP, we have business activities in 7 countries: Bulgaria, Romania, Poland, Greece, Spain, Türkiye and North Macedonia. We offer a wide range of services including road, air and sea freight forwarding, and intermodal, warehousing, and distribution.
We are growing our team and seeking colleagues who will play a key role in delivering outstanding service to our clients. Join us!
The ideal candidate will have:
- Strong track of record of collaboration with key accounts as well as with internal clients;
- Exquisite communication & negotiation skills;
- Very good command of English;
- Experience with effective approaches to closing the sale;
- Positive attitude to provide exceptional service to the customers by demonstrating a personal approach and responding with a sense of urgency, practicality, accountability, integrity, and respect;
- Ease in using MS Office platforms such as Word, Excel;
- Previous experience in freight forwarding/logistics/transportation would be an advantage.
The responsibilities of our future colleague:
- Focus on gaining excellent knowledge of the clients’ procedures and policies, giving support to the colleagues from the Operational Department;
- Act as the key interface between the customer and all relevant internal functions;
- Develop successful business cooperation with the existing clients of our company;
- Improve customer experience by identifying and anticipating the needs above and beyond current service relationship;
- Report on progress, issues and problems to the direct manager;
- Staying up-to-date with industry regulations.
What we offer:
- Competitive salary and a performance-based bonus structure;
- Comprehensive healthcare coverage with family benefits;
- Sodexo Card benefits;
- Public transportation paid;
- Multicultural environment.
Apply for this position!
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Visible
We support honest, open and direct communication.
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Ambitious
We encourage our teams to show initiative.
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Loyal
We value trust, loyalty and respect within our team and towards our partners.
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United
We enjoy the job we do.
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Empowered
We care about our people’s growth and development.
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Sustainable
We care about society and environment.