Key Account Manager
6 values: Visible, Ambitious, Loyal, United, Empowered, Sustainable.
One aspiration: Let’s be remarkable!
GOPET ROMANIA is active in the freight forwarding business for 20+ years and has established a strong reputation for providing reliable and efficient services to clients. As part of the GOPET GROUP, we have business activities in 7 countries: Bulgaria, Romania, Poland, Greece, Spain, Türkiye and North Macedonia. We offer a wide range of services including road, air and sea freight forwarding, and intermodal, warehousing, and distribution.
We are growing our team and seeking colleagues who will play a key role in delivering outstanding service to our clients. Join us!
The ideal candidate will have:
- Strong track of record of collaboration with key accounts as well as with internal clients;
- Exquisite communication & negotiation skills;
- Very good command of English;
- Experience with effective approaches to closing the sale;
- Positive attitude to provide exceptional service to the customers by demonstrating a personal approach and responding with a sense of urgency, practicality, accountability, integrity, and respect;
- Ease in using MS Office platforms such as Word, Excel;
- Previous experience in freight forwarding/logistics/transportation would be an advantage.
The responsibilities of our future colleague:
- Focus on gaining excellent knowledge of the clients’ procedures and policies, giving support to the colleagues from the Operational Department;
- Act as the key interface between the customer and all relevant internal functions;
- Develop successful business cooperation with the existing clients of our company;
- Improve customer experience by identifying and anticipating the needs above and beyond current service relationship;
- Report on progress, issues and problems to the direct manager;
- Staying up-to-date with industry regulations.
What we offer:
- Competitive salary and a performance-based bonus structure;
- Comprehensive healthcare coverage with family benefits;
- Sodexo Card benefits;
- Public transportation paid;
- Multicultural environment.
Apply for this position!
Visible
We support honest, open and direct communication.
Ambitious
We encourage our teams to show initiative.
Loyal
We value trust, loyalty and respect within our team and towards our partners.
United
We enjoy the job we do.
Empowered
We care about our people’s growth and development.
Sustainable
We care about society and environment.